"Would you please bring me upto speed on this?”, asked a colleague in a separate one-on-one mail to me. Not able to grasp what he sought from me, I called up another colleague who interacts with him regularly. “Oh, he just wants you to provide the background of the matter and what all those chain of mails really mean since he’s unable to figure it out”, he explained to me. In today’s corporate communications, one man’s simplicity seems to be another man’s maze of incomprehensible buzzwords.
While this fact seeker was out of touch on project updates, I was out of touch with communication trends - it is not uncommon to find office goers lost in the maze of corporate jargon. English speaking Institutes may have mushroomed for those who have been through vernacular medium schools, but what would you suggest a convent educated, urban youngster boasting of a good English medium education, when he flounders at corporate discussions, often held across continents, each participant offering a diverse variety of pronunciation, accents and intonations? Of course, those seeking jobs in voice-based BPOs (call centres) are required to undertake specialized courses on American English to cater to customers in USA.
One then braves the conference calls, and as time elapses, begins to get used to the different oratory flavors, but what about the business phrases, fresh from the corporate ovens, that are hurled at you all so often? One may have pitched his best to be in the loop on the subject, but you may still have to hold teleconference calls across continents to make sure that everybody is on the same page. One cannot assume everyone to possess the bandwidth or be able to process the thought showers contained in office emails – a post-lunch conference to thrash out the contents the way, going forward, in most progressive organization that believe in object-oriented knowledge transfers adopting the best practices in the industry.
One calls for a paradigm shift, wanting to be proactive and revisit these phrases and chalk out an action plan. The post-lunch conference comprises of the very few with a bird’s eye view, which is now known by a certain flying height of 30000 feet or so of late. Being goal-oriented and result-focussed, they constantly think out of the box – often the cranial one though, to push the envelope and propose such measures as “360 degree performance measurement” of all initiatives to “invent real-time ecosystems” or to “evolve the necessary hyper dynamics” or “to synthesize extensible networks”.
If after substantial efforts, if success continues to elude them, one quickly looks for low hanging fruits. While these distinguished high flying head honchos keep hurling such urban inanities, the young just-out-of-management-school newcomers often appear seriously making notes of what needs to be done. A keen eye, however, would stumble upon the discovery of a corporate game resembling housie or lotto, in which boring numbers give way to bizarre corporate lingo. "Going forward - haa - i have that now i just need someone to say at the end of the day"
Those facing such colleagues armed with such corporate astras are advised not to develop any animosity to such lingoistic weapons that are meant to demolish your confidence or to sort out the truly deserving from the professionally qualified promoters of self-image with their liberal garnishing in what would have been a boring office meeting!
Developing an allergy to such modern-day terms is harakiri - professional suicide. One is advised to seek professional help from those that excel at this game within or outside one’s organisation, until a good institute springs up around every street corner to help folks like you and me to master the game and set our foot higher on the corporate ladder. It would be wise to gather some astras such as acronyms, that don’t throw up on search engines or technical terms that your colleagues from diverse functions are least expected to know, which may be hurled back at an opportune moment in your career. Or better still invent them!
At the end of the day, every employee wants to leverage their skill-sets and contribute their two darts towards effective corporate communications.
the phantom bird
5 months ago